westgate las vegas resort casino airport shuttle

after we got changed and got to the pool around 5:25pm, the staff there just told us that the pool is closing at 5:50pm (it’s a bit strange as the bell boy who delivered our luggage to us suggested us visiting the pool as the weather was so nice but didn’t tell us that the pool was closing that soon). So they just gave me the key cards and said they would send me a text of my room number when it’s ready.Īs I didn’t receive the text after an hour, I went back to the check in counter and needed to line up for 20mins to get my room number.Īfter we got into the room around 4:45pm, we had to wait for another 25 mins to get our luggage delivered to our room. We arrived at the hotel before the check-in time 3pm but the room wasn’t available. If you stay at this hotel, use delivery or go out to eat. It was clean but the room had no personality. The suite was large but definitely worn and dated. They checked me in again and sent me to a different tower. I went back to the desk where they figured out that I should be in a one bedroom.

I went to the room only to find that it was the studio suite that I had originally booked. When they gave me the room key, they told me that they had used my suite upgrade. When I arrived at the hotel, they tried to tell me that I needed to pay them $60 per night for my existing room. They should be able to confirm it at no cost. I replied back that I had requested the upgrade using my suite nights allocation. The day before I arrived, I received an email telling me I could upgrade to a one bedroom for $60 per night. I booked a studio suite and I requested an upgrade through Marriott using my suite upgrade allocation. We stayed at the JW Marriott in Las Vegas over Thanksgiving in November.

Westgate las vegas resort casino airport shuttle